Shipping Policy

Shipping Information

BikePakmart always ships items within one business day of the completed order.
Items ordered before 3pm CDT Monday-Friday will be shipped the same day.

Shipping Times

Standard Shipping: 3 to 7 business days

Free Shipping Promotion

Promotion is only applicable to orders shipping within the United States.
Estimated arrival dates don’t apply to:
  • Deliveries to Alaska, Hawaii, PO boxes and rural areas
  • Deliveries made to U.S. territories, APO, FPO and international addresses
  • Items that are out-of-stock at the time of ordering
Please note:
  • Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
Packages do not ship on weekends or the following holidays:
  • New Year’s Day
  • 4th of July
  • Martin Luther King Jr. Day
  • Labor Day
  • President’s Day
  • Thanksgiving
  • Memorial Day
  • Christmas
If you have any questions regarding your shipment, we ask that you contact us directly.

Tax Policy

Illinois state residents are subject to sales tax.

Customer Service

Telephone: 1-866-721-3888
Hours: Monday-Friday: 9 am – 5 pm

Mailing Address

BV USA Enterprises
1680 Carmen Drive
Elk Grove Village, IL 60007
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